HOW TO GIVE US FEEDBACK

Launch Feedback Form

Don’t want to write it out? 
Call us directly Mon – Fri, 9am-5pm
03 9412 0900 

Option 1 – School Programs

Option 2 – Community Programs

Option 3 – Wellbeing Team

The Reach Foundation accepts all types of feedback. This can include complaints, compliments or suggestions for improvement. Please launch the feedback form to provide feedback.

CONCERNS ABOUT CHILD SAFTEY

Child safety is important to us. We are here to listen and respond to any concerns for you or another young person’s safety while at a Reach activity. You can access our Child Safety Policy here.

What do we mean by child safety? We are referring to where there is a reasonable belief that a child (someone under 18 years old) has suffered or is likely to suffer significant harm as a result of abuse or neglect.

You can contact us by:

• Filling out the feedback form
• Contacting someone at Reach – the Wellbeing Team are skilled professionals who are great to chat to – however you can speak with any staff member that you feel comfortable with.

REPORT CONCERNS EXTERNALLY

You can contact the services below if you feel more comfortable or it is more appropriate to report concerns to someone outside our organisation.

 

Child Protection Crisis Line – VIC

24 hours, 7 days a week, toll free within Victoria. Call 13 12 78

 

Child Protection Helpline – NSW

24 hours, 7 days a week, toll free within New South Wales. Call 13 21 11