Feedback
We love feedback, all kinds of feedback too!!
Got a compliment? A complaint? Or is there something we could do better? We want to know!
YOUR FEEDBACK
Reach is committed to continuous improvement and takes all compliments, complaints and feedback seriously. Please email your feedback to info@reach.org.au
CONCERNS ABOUT CHILD SAFTEY
Child safety is important to us. We are here to listen and respond to any concerns for you or another young person’s safety while at a Reach activity. You can access our Child Safety Policy here.
What do we mean by child safety? We are referring to where there is a reasonable belief that a child (someone under 18 years old) has suffered or is likely to suffer significant harm as a result of abuse or neglect.
You can contact us by:
- Emailing us at info@reach.org.au
- Contacting someone at Reach directly- the Wellbeing Team are skilled professionals who are great to chat to – however you can speak with any staff member that you feel comfortable with.
REPORT CONCERNS EXTERNALLY
You can contact the services below if you feel more comfortable or it is more appropriate to report concerns to someone outside our organisation.
Child Protection Crisis Line – VIC
24 hours, 7 days a week, toll free within Victoria. Call 13 12 78
Child Protection Helpline – NSW
24 hours, 7 days a week, toll free within New South Wales. Call 13 21 11